Help/FAQ

Frequently Asked Questions (FAQs)

What is your minimum order quantity (MOQ) for custom boxes?

Our standard MOQ for custom Corrugated Packaging Solutions is typically 500–1,000 units per size, depending on the complexity and material requirements.

Are your food packaging materials, like Pizza Boxes, food-safe?

Absolutely. All our Food Grade Packaging materials, including Pizza Boxes and Greaseproof Paper, comply with international food safety standards to ensure they are safe for direct food contact.

What types of corrugated materials do you use?

We offer a wide range of flute types (E, B, C, EB, etc.) and paper grades, from lightweight retail boxes to heavy-duty Shipping & Logistics cartons designed for maximum protection.

Are your packaging solutions environmentally friendly?

Yes, sustainability is a core value. Most of our products, such as Eco-Friendly Bags and corrugated boxes, are 100% recyclable and made from responsibly sourced materials.

Do you support international shipping and customs clearance?

Yes, we have a professional team experienced in Customs Declaration and international logistics. We can handle Ocean Freight, Air Freight, and Rail Transport to deliver your order globally.

Can I get a sample before placing a mass production order?

Yes, we provide both digital proofs and physical samples. Structural samples (without printing) can often be provided quickly to verify size and strength.

Do you offer custom printing for brand logos?

Yes, we specialize in custom retail and shipping boxes. We offer various printing options including offset, flexo, and digital printing to perfectly showcase your brand logo.

How long is the typical lead time for an order?

For standard orders, mass production usually takes 10–15 business days after sample approval and deposit. Shipping time depends on the chosen Logistics Solutions (Sea, Air, or Rail).

Can you design a custom box size for my specific product?

Certainly. Our design team can help create a custom structural design tailored to your product’s dimensions to ensure a perfect fit and optimal protection.

How do I get an accurate quote for my project?

Simply click the “Get a Quote” button and provide your box dimensions, material preference, printing requirements, and quantity. We will get back to you with a detailed proposal within 24 hours.

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